We are committed to your satisfaction and have procedures in place to provide you with a fair, timely and effective means to resolve problems with any transaction.

We record and monitor all complaints. We will undertake to acknowledge any complaint within seven business days of receipt and will strive to address and resolve any complaint within 45 days of receipt.

In the event we cannot reach a satisfactory resolution, we are committed to using third-party dispute resolution services through the Better Business Bureau of Mainland BC.

Please contact us at service@sunburstshutters.ca if you have any questions or concerns.