Testimonials
Customer Corner
Hear what our fine customers are saying about Sunburst
Shutters.
“It was a pleasure going through Sunburst for our job and we would not hesitate to recommend them or do business in the future with Sunburst. We are very satisfied customers with the company, product, the installation and the way we were treated as customers.
PS: We absolutely love our shutters!”
-Don and Dona R.
“This company was the greatest. My experience in dealing with them was most pleasant!”
-Betty O.
"I think we were most surprised by positive nature of the whole experience! No disappointments-no excuses-great craftsmanship. Small blip with the install time, but it was well dealt with by your staff.
-Tom C.
"out of multiple companies we have had to deal with w/ 'firsthome furnishings and issues' - your company ranks as one of very few top companies!!
-Candace L.
"Norm and Brian are incredible. I will always recommend and use Sunburst from now on
-Edmond W.
"The efficiency and use of space has quadrupled, especially in my
daughter's room.
She now has a 'wardrobe' not a 'FLOOR-robe!' Our kitchen
cupboard now holds so much more storage and I don't trip over shoes
anymore in the hallway.
It's such a treat to have everything stored
properly.
It was a pleasure dealing with you and I was so impressed by your
professionalism and knowledge of your product.
Your installer David was a top-notch professional as well. He was so
easy to work with and really knew his stuff.
The quality of materials, the professional service and the competitive
pricing will certainly keep us recommending Sunburst to all our friends and
family"
-Loren L.
"Dana & the installer were exceptional. They
not only put great emphasis on a perfect finish at mounting
but did so with a wonderful human attention to the customer/clients
needs.
-Anna L.
"Everything went without a glitch. Rarely is it
such a pleasure as it was to do business with Sunburst.
-Tom M.
"It is with much enthusiasm that I write to you
to thank you for providing the quality personnel and product
for my closet installation. From the first contact with
your Company via the Internet, to the last handshake with
Lee (installer) and Mark (operations manager) your Company
has been an absolute pleasure to deal with. My compliments
to everyone who worked on this relatively small project
from all your office staff, to Daria the sales rep and
to Lee the installer, professional and enthusiastic are
the words that come to mind to describe each and every
one of them. The closet is magnificent and a real joy
to me. Thank you for providing such a high quality product,
at a very fair price.
I will not hesitate to recommend your Company whenever
I have the opportunity. I suspect this will happen each
time I show someone my gorgeous closet!
-Marcia C.
"Both the installer and salesperson were professional
and knowledgeable. Your company is truly a breath
of fresh air in an era where it can be very difficult
to get quality work done in a professional manner, at
a fair price.
-Carey H.
"The promptness of your staff returning my initial
calls clinched the deal. Getting custom made closets from
your company was one of the most pleasant part of my home
renovation. I was very happy with how promptly calls were
returned and my designer Joanne Moore was so helpful.
She was very professional and I would definitely recommend
your company to family and friends.
-Sue C.
"Timely, professional and attentive to the little
details. A seamless experience.
-Sonya F.
"On July 10, 2006 we had black out roller shades
installed in our presentation center in Vancouver, BC.
We are an imaging company with very demanding requirements
for lighting and we desired a superior quality finished
installation. The roller shades provided, along with your
installer Norm's extremely professional and clean installation,
made this project a success."
- Avigilon Corporation
" We never realized how much our closet could hold
until you 'organized' it for us. We can put winter and
summer garments in an area where we needed 2+ closets
before."
- Lorna C.
"...great ideas and well executed on time and on
budget with the motorized window coverings for our client
living in a downtown condo. Sunburst Shutters has our
recommendation as a professional window covering company
that demonstrates professionalism and an ability to successfully
execute projects, and we look forward to working with
you again on the next one."
-Tim P.
"Dana, thank for your helpful suggestions
in the design and delivery of beautiful motorized roman
shades and complimenting wall panels for a home theatre
project. We have received numerous comments from our client
on how many compliments they receive from their friends
and family on a job well done. We look forward to continuing
to build on our existing relationship on future projects."
-Tim P.
I was most Surprised by the Cleanliness and care
of the Installers, to not damage our floors & to leave
our home in the condition (even better) that they entered
it. Thanks for the quick and painless installation
your courtesy was greatly appreciated!
- Dominic.F
"Everything from start to finish was first class."
- Gary G.
“On time – and very polite” - Diane.R
“Great salesperson who really sold us on your product
and were very happy he did, He was well versed on your products
vs. the competition and took time to explain the quality
and finish of your shutters”
- Bob.D
“Great installer, he was very professional, a good
guy. Have used your services previously and will continue”
- Greg.B
"The shutters look amazing and complete the room’s
décor we were very impressed with the professionalism
of the staff & would recommend Sunburst to all our friends,
neighbors and family, Mostly we were impressed by the look
of the Wood Shutters and the richness they added to the
room. We were sorry we didn't know about Sunburst when we
ordered the shutters for another window from one of your
competitors, there is really no comparison!!"
- Candice L.
“Totally efficient service from the Sales Consultant
to the Installer, this is our third time using your company
and it just gets better.”
- Brian K.
“Dear Mr. Vance: As Customers, we hear the “Customer
Service” mantra nowadays whether it’s actually
been served or not. Bad service is so prevalent it seems
the consumer is supposed to become sufficiently desensitized
to accept this as the norm. It was therefore a delightful
experience to be jolted back to reality when the real thing
came along: genuine, old-fashioned, personalized Customer
Service.
Recently we had the good fortune to hire your company to
do a job for us. Your company and wonderful team of
employees reminded us of what the reality of true Customer
Service means. Our job was small, and oftentimes small
jobs get the ‘short shift’. This did not
happen to us. Although we’re just plain folks
and didn’t have a million-dollar order, there wasn’t
one glitch in the process. From our initiating contact
with your office and dealing with Brian Cady through to
the very end of the installation, every single employee
from your company treated us with friendliness and respect,
while efficiently and professionally getting the job done.
It was apparent your employees think highly of you, and
in an age when impersonal flash technology and electronics
and gadgetry are rampantly becoming our new humanity, this
is a wonderful tribute and personal testimonial, don’t
you think? So whatever it is you are doing to
maintain your popularity and staff loyalty, we encourage
you to continue with it, for their wellbeing is obviously
mirroring itself as a terrific Customer Service in the very
literal sense of the term. It appears your positive
stewardship has resulted in motivating your employees to
happily produce superior results.
Please pass along our thanks and very best regards to your
employees and our very best wishes for your continued success.
If we ever have any other jobs such as this, we will be
looking forward to dealing with your firm again. In
the meantime, we boast about our good fortune in having
found your company and have been recommending your services
to others ever since.”
Sincerely,
Connie & Kerry
“One of the best experiences we have had with a
business” - Susan. B
Sunbursts service and installation of the Lifestyle
Closet System in all our bedrooms and building the
lower floor wall unit/Closet was OUTSTANDING!!! -
Fred.P
“We enjoyed working with Sunburst because they are efficient and get the job done on time. Definitely a recommendation to friends and family and looking forward to working with Sunburst again.”
-Joseph M.
“I was very impressed by all the precautions my installer took to keep everything clean.” - Sandy M.
“I was very surprised at how cheerful and friendly my installers were. I was also incredibly impressed at how Sunburst went above and beyond to meet my expectations. A very good company to do business with.” - Megan Z.
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