Testimonials

Customer Corner

Hear what our fine customers are saying about Sunburst Shutters.

“It was a pleasure going through Sunburst for our job and we would not hesitate to recommend them or do business in the future with Sunburst. We are very satisfied customers with the company, product, the installation and the way we were treated as customers. PS: We absolutely love our shutters!”
-Don and Dona R.

“This company was the greatest. My experience in dealing with them was most pleasant!”
-Betty O.

"I think we were most surprised by positive nature of the whole experience! No disappointments-no excuses-great craftsmanship. Small blip with the install time, but it was well dealt with by your staff.”
-Tom C.

"out of multiple companies we have had to deal with w/ 'firsthome furnishings and issues' - your company ranks as one of very few top companies!!”
-Candace L.

"Norm and Brian are incredible. I will always recommend and use Sunburst from now on”
-Edmond W.

"The efficiency and use of space has quadrupled, especially in my daughter's room.
She now has a 'wardrobe' not a 'FLOOR-robe!' Our kitchen cupboard now holds so much more storage and I don't trip over shoes anymore in the hallway.
It's such a treat to have everything stored properly. It was a pleasure dealing with you and I was so impressed by your professionalism and knowledge of your product.
Your installer David was a top-notch professional as well. He was so easy to work with and really knew his stuff. The quality of materials, the professional service and the competitive pricing will certainly keep us recommending Sunburst to all our friends and family"
-Loren L.

"Dana & the installer were exceptional. They not only put great emphasis on a perfect finish at mounting but did so with a wonderful human attention to the customer/client’s needs.”
-Anna L.

"Everything went without a glitch. Rarely is it such a pleasure as it was to do business with Sunburst.”
-Tom M.

"It is with much enthusiasm that I write to you to thank you for providing the quality personnel and product for my closet installation. From the first contact with your Company via the Internet, to the last handshake with Lee (installer) and Mark (operations manager) your Company has been an absolute pleasure to deal with. My compliments to everyone who worked on this relatively small project from all your office staff, to Daria the sales rep and to Lee the installer, professional and enthusiastic are the words that come to mind to describe each and every one of them. The closet is magnificent and a real joy to me. Thank you for providing such a high quality product, at a very fair price.
I will not hesitate to recommend your Company whenever I have the opportunity. I suspect this will happen each time I show someone my gorgeous closet! ”
-Marcia C.

"Both the installer and salesperson were professional and knowledgeable. Your company is truly a ‘breath of fresh air’ in an era where it can be very difficult to get quality work done in a professional manner, at a fair price.”
-Carey H.

"The promptness of your staff returning my initial calls clinched the deal. Getting custom made closets from your company was one of the most pleasant part of my home renovation. I was very happy with how promptly calls were returned and my designer Joanne Moore was so helpful. She was very professional and I would definitely recommend your company to family and friends.”
-Sue C.

"Timely, professional and attentive to the little details. A seamless experience.”
-Sonya F.

"On July 10, 2006 we had black out roller shades installed in our presentation center in Vancouver, BC. We are an imaging company with very demanding requirements for lighting and we desired a superior quality finished installation. The roller shades provided, along with your installer Norm's extremely professional and clean installation, made this project a success."
- Avigilon Corporation

" We never realized how much our closet could hold until you 'organized' it for us. We can put winter and summer garments in an area where we needed 2+ closets before."
- Lorna C.

"...great ideas and well executed on time and on budget with the motorized window coverings for our client living in a downtown condo. Sunburst Shutters has our recommendation as a professional window covering company that demonstrates professionalism and an ability to successfully execute projects, and we look forward to working with you again on the next one."
-Tim P.

"Dana, thank for your helpful suggestions in the design and delivery of beautiful motorized roman shades and complimenting wall panels for a home theatre project. We have received numerous comments from our client on how many compliments they receive from their friends and family on a job well done. We look forward to continuing to build on our existing relationship on future projects."
-Tim P.

“I was most Surprised by the Cleanliness and care of the Installers, to not damage our floors & to leave our home in the condition (even better) that they entered it. Thanks for the quick and painless installation – your courtesy was greatly appreciated!”
- Dominic.F

"Everything from start to finish was first class."
- Gary G.

“On time – and very polite” - Diane.R

“Great salesperson who really sold us on your product and were very happy he did, He was well versed on your products vs. the competition and took time to explain the quality and finish of your shutters”
- Bob.D

“Great installer, he was very professional, a good guy. Have used your services previously and will continue” - Greg.B

"The shutters look amazing and complete the room’s décor we were very impressed with the professionalism of the staff & would recommend Sunburst to all our friends, neighbors and family, Mostly we were impressed by the look of the Wood Shutters and the richness they added to the room. We were sorry we didn't know about Sunburst when we ordered the shutters for another window from one of your competitors, there is really no comparison!!"
- Candice L.

“Totally efficient service from the Sales Consultant to the Installer, this is our third time using your company and it just gets better.”
- Brian K.

“Dear Mr. Vance: As Customers, we hear the “Customer Service” mantra nowadays whether it’s actually been served or not. Bad service is so prevalent it seems the consumer is supposed to become sufficiently desensitized to accept this as the norm.  It was therefore a delightful experience to be jolted back to reality when the real thing came along:  genuine, old-fashioned, personalized Customer Service.

Recently we had the good fortune to hire your company to do a job for us.  Your company and wonderful team of employees reminded us of what the reality of true Customer Service means.  Our job was small, and oftentimes small jobs get the ‘short shift’.  This did not happen to us.  Although we’re just plain folks and didn’t have a million-dollar order, there wasn’t one glitch in the process.  From our initiating contact with your office and dealing with Brian Cady through to the very end of the installation, every single employee from your company treated us with friendliness and respect, while efficiently and professionally getting the job done.

It was apparent your employees think highly of you, and in an age when impersonal flash technology and electronics and gadgetry are rampantly becoming our new humanity, this is a wonderful tribute and personal testimonial, don’t you think?  So whatever  it is you are doing to maintain your popularity and staff loyalty, we encourage you to continue with it, for their wellbeing is obviously mirroring itself as a terrific Customer Service in the very literal sense of the term.  It appears your positive stewardship has resulted in motivating your employees to happily produce superior results.

Please pass along our thanks and very best regards to your employees and our very best wishes for your continued success.  If we ever have any other jobs such as this, we will be looking forward to dealing with your firm again.  In the meantime, we boast about our good fortune in having found your company and have been recommending your services to others ever since.”

Sincerely,

Connie & Kerry

“One of the best experiences we have had with a business” - Susan. B

“Sunburst’s service and installation of the “Lifestyle Closet System” in all our bedrooms and building the lower floor wall unit/Closet was OUTSTANDING!!!” - Fred.P

“We enjoyed working with Sunburst because they are efficient and get the job done on time.  Definitely a recommendation to friends and family and looking forward to working with Sunburst again.”
-Joseph M.

“I was very impressed by all the precautions my installer took to keep everything clean.” - Sandy M.

“I was very surprised at how cheerful and friendly my installers were.  I was also incredibly impressed at how Sunburst went above and beyond to meet my expectations.  A very good company to do business with.” - Megan Z.